What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our website portal/app, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
It is important to note we collect Personally Identifiable Information (PII) only if you select to sign in with your personal details
From time to time, we may ask you to provide us with or permit us to collect non-personal information, which is data that alone is not intended to allow us to identify you personally, such as just your location information. This non-personal information may include precise GPS location and BLE / iBeacon micro-location if you choose to permit the Services to collect this information, or less specific location information, such as the city, state and country in which you are located when you download the Application. Sometimes, Westcharge will aggregate and/or anonymize PII so that it becomes non-personal information and is not intended to be used to personally identify you.
Passive Information Gathered Electronically
We and our third party partners, such as the operators of WestCharge Wireless Chargers or third party vendors that provide analytic services to us (collectively, our "Partners") may automatically collect certain types of passive information when you use the Services, including the receivers that must be attached to your device to permit wireless WestCharge Wireless Chargers (the "Receivers"). For instance, we may through your device and/or the Application (including through your use of the WestCharge Wireless Chargers), collect identifiers such as an IDFA (for iOS) or AAID (for Android), or your device hardware model, operating system version, or your network provider. We (or our Partners) may also collect service usage information, frequency of users of the Service, pages, forms or screens visited, status of a WestCharge Wireless Chargers session, and similar data that is associated with your mobile device, your Receiver, or your use of a WestCharge Wireless Chargers Spot. This data is used for purposes of providing services to you, analyzing and improving our service and providing diagnostics and support functions, and may also be used in the aggregate as a statistical measure information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by clicking on the Contact Us button on our website.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Transfer Of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure Of Your Personal Information
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If you are not a resident of any of the above, you will be governed by the Information Technology and Cyber laws of the Country, For e.g. India along with the Compliance of the above rights. WestCharge does not market any product or service to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey. This web page is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey and Jersey.
We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
In case of any complaint, you can contact as per below details :
Name – Chief Technical Officer
Email – [email protected]
Contact No. – TBC
You may write to us on: Westcharge LLP, 1113, Arunachal Building Barakhamba Road New Delhi -110001
We may occasionally update this Policy to reflect changes in our practices. When we post changes to this Policy, we will notify you through a conspicuous post on our website and/or through the Application, an email, or another means reasonably calculated to provide you with notice, provided that material changes will become effective thirty (30) days (or such longer term we may designate) after such notification. By continuing to access or use the Services, the Westcharge Application or WestCharge Wireless Chargers after the effective date of any such change, you agree to be bound by the revised terms of this Policy. If you do not wish to agree and abide by any such revised Policy, Westcharge shall have no further obligation or liability to you under this Agreement or otherwise, and you shall not be entitled to any compensation or other payment, remedy, or recourse. A "material change" is a change to this Agreement which reduces your contractual rights or increases your responsibilities under this Agreement in a significant manner.
Contact to the appropriate authorities :
The aggrieved may raise complaint with the Secretary, Ministry of Electronics and Information Technology (MeitY).
Note : India has also not yet enacted specific legislation on data protection. However, the Indian legislature did amend the Information Technology Act (2000) (“IT Act”) to include Section 43A and Section 72A, which give a right to compensation for improper disclosure of personal information.